Protocol for Returns & Deviations

In the event that your survival gear does not meet the standards of the wasteland, we offer a 30-day window for returns of unworn items in their original salvaged condition. Please note that all modifications or battle-worn alterations made by the user void the return eligibility.

Return Process

• 1.
  Initiate Clearance

  Access your secure account dashboard and select the 'Request Extraction' option for the specific order you wish to return.

• 2.
  Secure the Cargo

  Repackage the items in their original protective shielding, ensuring all identification tags and biometric seals remain intact.

• 3.
  Dispatch via Courier

  Affix the provided digital transit label to your package and drop it off at an authorized sector logistics hub.

• 4.
  Verification & Credits

  Once our technicians verify the integrity of the returned goods, your credits will be restored to your original payment method within 7-10 cycles.